Shipping, Exchanges & Return Policies

Shipping, Exchanges & Returns

Phillip Brown Tie Dyed Tapestries Phillip Brown Tie Dyed Tapestries

With UPS or the US Postal Service delivery is only a few days away! Usually 3-5 days.

 

Current Shipping Rates: (Rates subject to change)

USPS – United States Postal Service

  • 6.95 – USPS Priority Mail (3 – 5 Days) We recommend Priority Mail with delivery confirmation
  • 6.11 – USPS Parcel Post
  • International rates depend on country of delivery

UPS – United Parcel Service

  • 6.78 – UPS Ground

If we do not have an item in stock and have to make one… We usually get orders to the post office within a couple of days which adjusts the delivery time to five business days or more. In this case you can expect your order to be delivered within 7 – 10 days at the most. Custom artwork and large format tapestries and dyes can take longer. If you have any questions about your order please feel free to contact us via email or by phone.

 

For delivery inquiries or to place a phone order:

Contact via Email click here or call (845) 332-4473

Returns Policy:

100% satisfaction guarantee! We guarantee our products to be of the highest quality available or we will refund your money within 30 days of your purchase. No questions asked! There are no restocking fees or any hidden fees of any kind. If for any reason you would like to return your purchase for a full refund, please return your item in its original condition and within 30 days of purchase and we will refund your money ASAP.

Exchanges:

To exchange your order for any reason just send it back to us in it’s original condition and we will be happy to exchange it for you. Please include a note specifying which other item you would like in exchange.

Send Exchanges or Returns to:

Phil Brown Tie Dyes
3 Hardenberg Lane
Rosendale, NY 12472

(845) 332-4473

 

Cancellations:

There are no fees applied to cancellations. Your money will be reinstated securely to the account used to make your purchase.

Thanks you,

Phil Brown Tie Dyes